Before you decide to make any changes to your policy, take a look at some 

The easiest way to request a change to the payments you make is to send us a message with the details:

I took my policy out with someone else 

I don't know my original policy provider

Send us a message (non HCL) 

I'm a former Legal & General customer

FMISA customers

 Final Salary Pension Scheme Trustees

 Occupational Pension Scheme members

Self Invested Personal Pension (SIPP) customers 

The easiest way to request a change to the payments you make is to

All other customers

I need to contact you as I can’t use the online form

I'm a former Barclays Life customer

Send us a message (HCL) 

The easiest way to request a change to the contributions you make to your Retirement Account is by using our 

I'm a Retirement Account customer (ReAssure policies taken out since 2015) 

Our online service is the quickest way to tell us what you need. However, if you’re unable to, you can call or write to us: 

Monday to Friday (not including bank holidays) 8:30 am to 5:30pm

I can't use the online form

I want to change or stop the amount I pay to my policy

Make a change

Investments

Insurance

Pensions

Pension - Occupational Pension (incl S32 Bond)

Pension - COMP (Contracted Out Money Purchase)

Annuity

Advisers

Customer support

If you're unsure whether ReAssure has your policy, or which company may have administered it before us, you can find out 

We'll use your policy number to show you help and contact information that's most relevant to the policy you have with ReAssure.

If you don't have your policy number to hand, you can still get help online. We'll just ask you to confirm who you took your policy out with before ReAssure.

Help and information

I want to change or stop the amount I pay to my policy

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Related pages:

I've changed my bank details and need to update my Direct Debit

I need to make a change to my personal details