Find out below how to tell us about any changes to your personal details.

I took my policy out with someone else 

I'm a former Barclays Life customer

I'm a Retirement Account customer (ReAssure policies taken out since 2015) 

I don't know my original policy provider

I've moved to a new address within the UK

The easiest way to let us know about your new UK address is to tell us online using the form below:

UK change of address form

Online COA 

 along with any identification documents requested on the form.

If you’re planning to move to a country in the EU or EEA, please 

 to see how it can affect your ReAssure policy.

If you need to let us know about a change to personal details not listed here, please 

 or give us a call and we’ll let you know what you need to do.

The easiest way to let us know about your new UK address is to call us.

If you need to let us know about a change to personal details not listed here, please send us a message using the online form below or give us a call and we’ll let you know what you need to do.

Send us a message

Send us a message (HCL) 

Our online service is the quickest way to tell us what you need. However, if you’re unable to, you can call or write to us: 

Monday to Friday (not including bank holidays) 8:30 am to 5:30pm

I'm a former Legal & General customer

Your product is split into two parts – an ISA which builds up a savings pot designed to pay off your mortgage, and an insurance part which provides you with insurance cover. 

Your ISA part is administered by Fidelity, and your insurance part is administered by ReAssure. 

•	Changes to the amount of cover you need 

•	Transferring your ISA to another ISA provider 

•	Making additional ISA investments (subject to ISA rules) 

•	Investment queries about your ISA holdings 

You can make a change to your personal details with ReAssure below

The easiest way to let us know about your new UK address is to 

If you need to let us know about a change to personal details not listed here, 

or give us a call and we’ll let you know what you need to do.

Get in touch about your ISA (administered by Fidelity) 

The easiest way to get in touch with Fidelity is to call them on 0800 358 0751

FMISA customers

 Final Salary Pension Scheme Trustees

 Occupational Pension Scheme members

Self Invested Personal Pension (SIPP) customers 

All other customers

It’s important to let us know of any other changes 

If your health, marital or employment status has changed, you need to let us know. The easiest way to do this is to send us a message with the details or give us a call. 

It could alter the money you pay in, or get back, from your policy, and may affect the validity of any future claim.

It’s important to let us know of any other changes

I need to contact you as I can’t use the online form

I need to make a change to my personal details 

Make a change

Investments

Insurance

Pensions

Pension - Occupational Pension (incl S32 Bond)

Pension - COMP (Contracted Out Money Purchase)

Annuity

Advisers

Customer support

If you're unsure whether ReAssure has your policy, or which company may have administered it before us, you can find out 

We'll use your policy number to show you help and contact information that's most relevant to the policy you have with ReAssure.

If you don't have your policy number to hand, you can still get help online. We'll just ask you to confirm who you took your policy out with before ReAssure.

Help and information

I need to make a change to my personal details

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Related pages:

I want to change or stop the amount I pay to my policy

I want to change the funds I'm invested in