We know there’s a lot to think about at this time, so we want to help make the notification process as quick and easy as we can. 

Find out more about what information you'll need to provide to us and what happens after you've notified us: 

 for practical guidance and professional expertise to help you through this difficult time.

The easiest way to let us know is by using our online notification form:

I don't know my original policy provider

I took my policy out with someone else 

I'm a former Legal & General customer

Death 1st notification - updated

You can call us or write to us if you’d prefer: 

Monday to Friday (not including bank holidays) 8:30 am to 5:30pm

I can't use the online form

The easiest way to let us know is by using our online contact form:

I'm a Retirement Account customer (ReAssure policies taken out since 2015) 

I'm a former Barclays Life customer

Send us a message (HCL) 

I need to contact you as I can't use the online form

I need to tell you that someone has died

Insurance

Investments

Pensions

Advisers

Pension - Occupational Pension (incl S32 Bond)

Pension - COMP (Contracted Out Money Purchase)

Annuity

Customer support

If you're unsure whether ReAssure has your policy, or which company may have administered it before us, you can find out 

We'll use your policy number to show you help and contact information that's most relevant to the policy you have with ReAssure.

If you don't have your policy number to hand, you can still get help online. We'll just ask you to confirm who you took your policy out with before ReAssure.

Help and information

I need to tell you that someone has died

Useful information

Helping you deal with bereavement

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